Personal Data of Users Processed by the Company
1.1. The Website collects, accesses, and uses users’ personal data, technical data, and other information related to Users for the purposes specified in this Policy.
1.2. Technical information is not personal data. The Company uses cookies that allow identification of the User. Cookies are text files available to the Company for processing information about the User’s activity, including details about visited pages and time spent on the Website. The User may disable cookies in their browser settings.
1.3. Technical information also includes data automatically transmitted to the Company when using the Website through software installed on the User’s device.
1.4. Personal data is information provided to the Company when registering on the Website and during further use. Mandatory data is clearly marked. Mandatory data includes: name, email address, and phone number. Additional information may be provided voluntarily.
1.5. The Company may also process data that has been published by the personal data subject or is subject to disclosure in accordance with applicable law.
1.6. The content and scope of processed personal data are not excessive in relation to the stated purposes.
1.7. The Company does not verify the accuracy of personal data provided by the User and cannot assess the User’s legal capacity. The Company assumes that the User provides accurate, sufficient, and up-to-date information.
Purposes of Processing Users’ Personal Data
2.1. The primary purpose of collecting personal data is to provide Users with informational and consulting services. Users agree that the Company may also use their data for the following purposes:
- Identification of a party within the framework of provided services
- Provision of services and customer support
- Performance of contracts and agreements
- Dispute resolution and protection of interests before public authorities
- Detection and prevention of fraud
- Improvement of the quality, usability, and functionality of the Website
- Analysis aimed at expanding and improving services and advertising
- Informing users about updates, services, and targeted marketing
- Targeted advertising, email newsletters, phone calls, SMS messages
- Statistical and other research based on anonymized data
2.2. The Company uses anonymized technical information for the above purposes.
Conditions and Methods of Processing and Transferring Personal Data
3.1. The User provides consent to data processing by registering or submitting a form on the Website.
3.2. Processing of personal data includes collection, recording, storage, updating, retrieval, use, transfer, anonymization, blocking, deletion, and destruction of personal data.
3.3. Personal data is kept confidential unless the User voluntarily makes it publicly available.
3.4. The Company may transfer personal data to third parties if:
- The User has given consent
- The transfer is necessary to provide Website services or perform a contract
- The transfer is required by public authorities in accordance with the law
- The transfer occurs as part of a sale of the business (in whole or in part)
- The transfer is necessary for audit purposes
- To protect rights and legitimate interests in case of violation of agreements by the User
- Anonymized statistical data is transferred for research or service provision
3.5. Third parties who receive personal data are not entitled to disclose or distribute it without consent unless otherwise provided by law.
3.6. Data processing is carried out using databases located within the state territory. Cross-border transfer of personal data is not carried out.
Modification and Deletion of Personal Data. Mandatory Retention Period
4.1. The User may at any time modify or update their personal data through their personal account or by contacting the Company.
4.2. Consent to receive informational mailings and advertising materials may be withdrawn at any time.
4.3. Consent to data processing may be withdrawn at any time by notification; the Company is obliged to cease processing and destroy the data in accordance with applicable law.
4.4. Upon receiving a request from the User in accordance with clauses 4.1 or 4.2, the Company acts within 5 business days.
4.5. Even after withdrawal of consent, the Company may continue processing data if permitted by law.
4.6. Withdrawal of consent may result in the inability to provide services.
4.7. The Company processes personal and technical data for the period necessary to achieve the purposes of processing.
Data Protection Measures
5.1. The Company takes legal, organizational, and technical measures to protect data from unauthorized access, destruction, modification, blocking, copying, distribution, and other unlawful actions.
5.2. The Company does not make decisions affecting users’ rights solely on the basis of automated data processing.
5.3. If legally significant decisions are required, data processing is carried out manually in accordance with the stated purposes and security requirements.
5.4. In the event of loss or unauthorized access to data, the Company informs the User.
5.5. The Company and the User take measures to prevent damage or consequences caused by loss or disclosure of data.
5.6. The Company shall not be liable if personal data:
- Became publicly available before disclosure by the Company
- Was received from a third party before being obtained by the Company
- Was disclosed with the User’s consent
- Was disclosed on the basis of a lawful request by public authorities or a court
Dispute Resolution
6.1. All disputes shall primarily be resolved through negotiations where possible. A pre-trial dispute resolution procedure is mandatory. The response period to a claim is 10 business days.
6.2. All disputes arising from relations governed by this Policy shall be resolved in accordance with applicable law, regardless of the User’s place of residence.
6.3. If no agreement is reached, disputes shall be subject to judicial review in accordance with applicable legislation.
Final Provisions
7.1. The Company has the right to amend this Privacy Policy without the User’s consent.
7.2. The new version of the Privacy Policy comes into force from the moment of its publication unless otherwise provided.
7.3. By continuing to use the Website after updates, the User confirms their consent.